Shipments cannot be made to P.O. Boxes, APO/FPO, and postal route addresses. Please provide an alternate address so that packages can be delivered between 9am and 5pm Monday to Friday. Orders are shipped to confirmed credit card billing addresses only. No exceptions.
Some items have FREE SHIPPING within U.S. and Canada only. Most items listed are sold to most countries internationally. Shipping charges for international destinations is calculated during the checkout process.
Some order shipments normally takes 2-10 business days after order receipt for deliveries within North America, but please note that some items may take longer to ship out than others. Delivery time depends on order quantity and can take up to 12 business days. Make sure you keep this in mind when ordering during the Holiday Season.
Please keep the original carton(s), all packing materials and parts; you may need them to process a return or exchange.
If you receive cartons that are visibly damaged, please note the damage on the carrier’s freight bill or receipt, and obtain a copy. Contact Customer Service or Returns Department using the online form.